Privacy Policy

Effective date: July 13, 2026

Hodge & Williams ("H&W," "we," "us") is a trade name operated by CD Williams (sole proprietor). We operate automated SMS messaging services, including an SMS auto-reply service. This policy explains what information we collect through that service and how we handle it.

Information we collect

When you send a text message to one of our business phone numbers, we collect your mobile phone number and the content of the message you sent, in order to send you an automated reply acknowledging receipt.

How we use it

We use your phone number and message content solely to send you a reply and to maintain an internal log of message activity for service reliability and troubleshooting. We do not use this information for marketing, advertising, or any purpose unrelated to responding to your message.

Sharing

No mobile information (including your mobile phone number and message content) will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Your information may be processed by our messaging service provider (Twilio Inc.) solely to deliver messages on our behalf, under Twilio's own confidentiality obligations.

Message frequency

You will receive one automated reply message for each message you send to our number. We do not send unsolicited or recurring messages.

Message and data rates

Message and data rates may apply, as determined by your mobile carrier.

Opt-out

You may reply STOP at any time to stop receiving messages from us. Reply HELP for assistance.

Data retention

We retain message logs only as long as necessary for service operation and troubleshooting.

Contact us

Hodge & Williams
1605 Lady Bower's Trail
Lakeland, Florida 33809
cdw68925@gmail.com

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